Company Profile

About US

ACPG Founder: Anthony Chin (AC)

Chief Executive Officer (CEO)
SPOT 真理成功学创始者

ACPG Founder & Chief Executive Officer (CEO), Mr. Anthony Chin is a Member of Million Dollar Round Table MDRT (USA) qualifier and has had more than 23 years experience ( since 1989 ) in the Insurance business.

Mr Anthony Chin become the youngest Senior Manager of Agency for the Insurance Company. His 18 years agency management experience was gained from providing training general & Business insurances, healthcare management and training services. He has had 18 years experience in managing his own management and training company.

Mr. Anthony Chin outstanding leadership and management forte gained him an interview by an magazine and newspaper from year 1995 until 2010 as a "Super Insurance Salesman”, the "Best Insurance Manager” and as a "Best Management Company” in the Business World Magazine and Corporate Journey Magazine as the cover story in its July 2001 and October 2008 edition. He is capable in motivating and leading the company to achieve sales they never thought was possible.

Mr Anthony Chin (AC)

Master of Business Administration (MBA).

More than 29 years of experience in Malaysia Insurance industry (Business since year 1989).
More than 25 years of experience in Financial Management and Business Development
More than 25 years of experience in Asset Management Development.
More than 25 years of experience in Operations Management and Business Training Consultancy.
Training & Consultancy in Financial and Asset Management Service.
Appointed as Marketing and Corporate Training Consultant by a multitude of financial groups.
Executive Chairman of ACP Group of companies (ACPG).
More than 1000 experience-sharing talks attended by sell-out audience.
Founder of "Power of Truth” Success Training Programme.
Founder and Principal Consultant of Malaysia Medical Insurance Organization (MMI).
Founder and Principal Consultant of Malaysia JMB Insurance Organization (JMBIM).
Appointed as Chief Advisor by SABA Association.
Appointed as Chief Administration Executive Advisor by Majlis Pengurusan Kewangan Emas Malaysia (MEM).

Anthony Chin (AC) 老师, 国际资深成功学讲师

个人简介：

SPOT 真理成功学创始者 (Power of Truth Success System).
工商管理硕士Master of Business Administration (MBA).
美国百万圆桌Million Dollar Round Table, USA (MDRT) 合格会员.
拥有29年或以上的保险及金融事业经验 (业务自1989年).
曾是著名国际保险公司最年轻的高级组织经理及荣获过百或以上领袖组织及个人销售荣誉奖项及曾多次荣获的国际保险公司的《最佳个人销售和组织销售》年度冠军荣誉奖.
拥有25年或以上保险及金融事业的组织管理包括培训,管理及顾问咨询服务.
拥有25年或以上运作管理及企业顾问公司的经验.
拥有20年或以上的金融市场组织管理及业务拓展经验.
优胜国际集团 ACP Group of Companies (ACPG) 创办人, 首席执行员兼首席顾问.
优胜国际培训公司ACPG Management & Training Consultancy创办人, 首席执行员兼首席顾问.
曾是医疗保健服务提供公司MCO Wellness Sdn Bhd创办人兼执行董事.
国际互联网及商场忠诚奖励优惠卡服务提供公司Walk In Online (M) Sdn Bhd 创办人兼首席执行员.
宏理国际AMG International Group食品与保健产品市场品牌国际集团首席执行员兼首席顾问.
马来西亚医疗保险机构 Malaysia Medical Insurance Organization (MMI) 创办人,总裁兼首席顾问.
马来西亚JMB保险机构Malaysia JMB Insurance Organization (JMBIM) 创办人, 总裁兼首席顾问.
曾荣获Malaysian Insurance Institute 马来西亚保险学院委任为保险销售拓展和组织领袖课程主持人及讲师.
曾荣获国际保险公司委任为保险产品销售, 销售拓展和组织领袖培训课程合约讲师.
曾荣获SABA协会委任为首席顾问.
荣获Majlis Pengurusan Kewangan Emas Malaysia (MEM) 马来西亚黄金业公会委任为首席行政执行顾问.
拥有超过20年的销售和管理亲身实战经验，曾经到遇超过20个国家，进行实地考察及市场拓展经验.
曾主讲超过千场大小型的销售,领袖以及成功学培训课程及讲座会.
精专于企业品牌定位,市场定位，管理系统定位，销售策略, 销售整合, 销售定位以及培训定位.
非常注重教育培训，并且亲身传授本身丰富的销售和管理实战经验，AC给于自己的使命就是去帮助无数的销售和管理人成功，过后亦让他们去帮助更多人成功，以便落实《真理价值转换站》理念。
AC人生当中，最喜爱的座右铭就是 [ 真理就是力量Power of Truth, Truth is Power.]

ACPG Management SDN BHD 1.0

A member of ACP Group of companies (ACPG) - About Insurance Business

ACP Group of companies (ACPG) is a locally owned company established in Year 1989. It was incorporated to trade in the business of insurance, such as: property, casualty, general, commercial, life and health. It started husband and wife team of Anthony Chin (AC) and Anna Sim with the perseverance and hard work of the couple and their trusted and loyal employees, the company grew to a multi million-dollar operation within a short period.

Anthony Chin (AC) is the Founder cum Chief Executive Officer of ACP Group of Companies (ACPG) and he works with a dedicated team of insurance business partners who are committed to excellence in Insurance business and client satisfaction.

ACPG represents its clients in the arrangement, negotiation and purchase of all classes of insurances from the general insurance and the life insurance markets.

ACPG will endeavor to do everything necessary to satisfy clients’ insurance requirements having regard to integrity, quality, timeliness and competitive pricing.

ACPG is a full-line insurance corporate agency, offering general, commercial, Business, life, non-life and health insurance products. It has become a one-stop-shop for corporate and individual clients' insurance needs. It markets property and liability insurance, surety and bonding, fidelity and crime, Professional Liability Insurance, Condominium Insurance, Special Events, Contractors All Risks, marine, life and health insurance.

ACPG has arranged many types of policies over the years. The wordings of non-Tariff policies issued by various insurers can differ very widely in the Malaysian insurance market. They require very careful analysis and evaluation. We have customized and broadened coverage to the benefit of our clients. Whilst we have a broad-based appreciation of the work that we do, we are continually looking for ways to improve the quality of our work. Over the years, we have accumulated experience in the following areas:

Fire & Miscellaneous Insurances
Liability Insurances
Engineering Insurances
Marine Hull & Cargo
Aviation Hull and Liability Insurance
Medical Insurance including Group Hospital & Surgical, Clinical, Group Term Life & Group Personal Accident Insurances.
Motor Insurance

There are many types of off-the-shelf covers in the market. Many of the standard covers must be customized to fit the` specific needs of clients. As a firm of insurance corporate agency, we design insurance covers to suit the specific requirements of our clients.

ACPG have not only arranged many types of custom-made covers, but we have assisted clients in the settlement of a variety of challenging claims over the years.

Based on ACPG have more than 29 years hard experience in the industry, we have the capability to handle the insurance needs of our clients professionally effectively and economically.

The company is organized to maximize the potential of its employees and to continuously deliver professional service to its clientele. The company's management philosophy is to provide the necessary training and development courses to its employees to ensure that they are abreast of developments in risk management, insurance coverage and claims procedures.

The goals of the company are to: deliver value-added professional service to all its customers; create comprehensive and quality insurance products and services with competitive terms; uphold its reputation for integrity and innovation; enhance the professional and personal growth of its employees to empower them to do their personal best; and maintain a profitable business for the benefit of its insured’s, principals, employees and clients.

ACPG Management SDN BHD 2.0

Your Trusted, Experience and Largest

Malaysia Risk Management Insurance Advisory Provider since year 1989.

Introducing ACPG Management Sdn Bhd insurance services............

During these solid 23 years of "hard ground" experiences, we ACPG have developed niche market product by designing policies that suits potential clients and not sell what the insurer has.

These solid years of experience has earned us a reputation of providing "TOTAL INSURANCE SOLUTION" rather than "PROTECTION" as in the ordinary insurance provider.

We have many successful schemes with proven track record and in the process of designing many more new products.

We have a team of young, qualified and dynamic team in both head office and branches and are prepared to take upon any new challenges with the ever changing landscape of the insurance industries.

OUR VISION, MISSION, GUIDING PRINCIPLES, CORE VALUES, SERVICE INTENT STATEMENT

PURPOSE

Our clients come to meet us with their insurance needs. We will fulfill these needs by designing and delivering sound professional advice and provide practical solutions. They can expect superior value and quality services at all times.

We seek to build and treasure viable long-term relationships with all our clients. If we cannot meet their needs, we will explain why, offer alternatives and work to assure them that we have tried our best.

PHILOSOPHY

We seek to build and have people who are adaptable, balanced, and competent. Just as we value strong and sustainable partnerships with our clients, so it is with our staff and our business associates.

To achieve the sales target and become the Most Knowledgeable and Respectable Insurance intermediary by providing the best coverage to suit our clients need and to provide them sound professional advice before policy inception until claim settlement.

To be the most Organized and Respectable Insurance Intermediary in this region. The Niche market player with "ONE STOP INSURANCE SERVICE ". Our service standard are beyond comparison and contract.

VISION

A - Always one step ahead and always deliver what we promised.

C - Can achieve better and committed deliver service.

P - Professional knowledge base.

G - Growth together and committed to our clients.

Our vision for the future is to be the preferred provider of insurance products and services in Malaysia and continue to be one of the industry leaders in the region.

To deliver quality and affordable Insurance services and Training Program, ACPG possess the 23 years experienced professional team members, in which the team members have been in the industry since 1989.

ACPG is looking for a long-term business relationship with General Insurance & Business Insurance Company in all classes of General & Business Insurance Services.

GUIDING PRINCIPLE

Long term benefits should not be sacrificed for short term gains.

CORE VALUES

1. Integrity

2. Being Professional

3. Confront Problems Immediately

4. Pay Attention To Details To Achieve Perfection

5. Be Bold

SERVICE INTENT STATEMENT

Hiring Process
Product Development
People Development

person in black long sleeve shirt holding persons hand

Claims Advice and Assistance Program

ACPG Claims Advisory Unit (ACPG-CAU) 索赔咨询单位

The ACPG CLAIMS ADVISORY UNIT (ACPG-CAU) was formed in the year 1997 order to assist ACPG Insured/Client in their claims matters which scope encompasses the dispensing of advise on insurance and legal related matters, submission of documents to the Insurers and acting as an intermediary between the Insured and Insurer. The main task of CAU is to ensure that both the Insurer and Insured are given the best service by providing the best solution to matters pertaining to claims.

"ACPG-CAU" is headed by ACPG CEO Mr Anthony Chin and assisted by Ms. Anna Sim. "ACPG-CAU" handles claims pertaining to several classes which are individually handled by specific, designated persons.

ACPG Claim Unit team members lead by Ms Veronica Yap will handles claims with regards to the Workmen Compensation schemes, Foreign Worker Compensation Scheme (FWCS), Foreign Worker Hospitalisation & Surgical Insurance Scheme (SKHPPA), Motor, Hospitalization and Surgical, Group Personal Accident, Goods in Transit, Fidelity Guarantee, Home content burglary, Management Corporation Strata Titles as well as Marine portfolios.

The primary task of "ACPG-CAU" is to maintain efficiency and an optimum service standard in the process of claims handling. Procedures are to be strictly adhered to in order to ensure that deadlines are met particularly in relation to Insurers who are compelled to conform with ISO standards. It is the responsibility of "ACPG-CAU" to ensure that the Insured parties are regularly updated on the claims status in order to keep them informed on the progress of their claims.

There is currently in place, a proper reporting system to the Insured parties, the Insurer as well as the Management team. This system has been designed with the purpose of creating a more pro-active working environment. With this system in place, it enables the Insured parties as well as the Insurers to be handled in a professional manner whilst simultaneously maintaining a cordial relationship with both parties.

"ACPG-CAU" is geared towards providing the best claims services to both the Insured as well as the Insurer. The objective of "ACPG-CAU" is to ensure that both the Insurer as well as the Insured are satisfied with the decision pertaining to the claim. Hence, under the circumstances, regardless of whether or not claims are settled, it is always necessary to provide a proper explanation which is substantiated and justified with facts in order to avoid any uncertainty, disputes and challenges pertaining to the same.

Mission of “ACPG-CAU”

Most Efficient, Effective and Reliable Department for Insurance Claims

Vision of “ACPG-CAU”

Solution of Provider for All Types of Insurance Claims

“ACPG-CAU” 12 Points Claims Service

Standard (CSS)

Pay immediate attention to a loss.
Documentation & Standardize claims procedure.
Priority of claims (Not applicable for non liability claims)
Policy advise, condition & coverage (coordination).
Coordination with property & liability (if any) surveyor.
Insurer's Interest
Our Company Interest e.g. additional premium, reinstate of loss, additional premium for under insurance.
Pay attention to customer's opinion / view and to provide claims advise.
Future business (assistance case)
Claims status and immediate response to status of loss, withdrawal.
Claims analysis during renewal (loss ratio)
Our customer's satisfaction.